merseyrail stations with ticket machines

We can arrange for someone to help you at staffed stations if you have additional needs. Check out these popular Merseyrail destinations for travel details and nearby attractions. Win a Family Ticket to Southport Pleasureland! It can't be paid back to you in cash. Longitude: 20.1640846. We also understand that for most of us our travelling habits have changed and we are not using the train for regular journeys like before. There soon could be a new 'tap and go' platform payment method. The Ellesmere Port/Chester platform has no disabled access. For more information onAssisted Travel please click here. Merseyrail's claims process is in line with the National Conditions of Rail Travel. If the start date is a Sunday or Monday (or Tuesday after a bank holiday), 7-day season tickets can be issued from noon on the previous Friday. Latitude 53.64652777. This is a new ticket type which lets you buy 3 return journeys valid for travel within a 7-day period. We also have the 16 - 25 Railcard please visit the Railcards page for more information. Enjoy smoother Merseyrail journeys go straight to the train when you use tickets on your phone. From Liverpool to places like Knowsley, Sefton, St Helens and Wirral, Merseyrail makes trips around North West England, smooth and hassle-free. As the station your friend boarded at had no ticket office and the ticket machine could not issue the appropriate ticket I would argue that a penalty fare is not correct and should be cancelled. Height adjusted ticket office counter . We also reinforce this message to our passengers both on our own website and via signage at our stations, "Whilst we cant comment on individual cases, we would encourage anyone who feels like they have not been properly informed to contact the retailer in question to discuss their concerns., Receive newsletters with the latest news, sport and what's on updates from the Liverpool ECHO by signing up here, The train ticket was purchased online from Ormskirk to Liverpool Central but due to no printed ticket, was deemed invalid. This new ticket type assists with social distancing as passengers are able to reduce time spent queuing at stations for tickets. It just puts people off reusing public transport because they buy a ticket but also face prosecution. Adult and child fares are available too. Buy your ticket here. Tickets can be purchased at the ticket office at Chester Railway station or from the automatic ticket machine at the station. Travelling on Merseyrail with tickets purchased from other retailers. It's never been more important to stay in touch with the news, so subscribe now to the Liverpool Echo newsletter. Belter bars and restaurants that wont break the bank! Engineering Works Feed. Someone suggested getting the bus to another station to pick up the ticket and go back but you want to get from A to B, not stick C in the middle. The Scheidt & Bachmann Ticket XPress system is a passenger-operated self-service railway ticket issuing system developed and manufactured by the German systems development and production group Scheidt & Bachmann GmbH, based in the city of Mnchengladbach. Save 61% on average when you buy in advance. Good old Merseyrail who care about the customers. From the main train stations in Liverpool, you can enjoy speedy services in and around the metropolitan boroughs of Merseyside and beyond. For example, if you paid by credit card, your refund will go back on to your credit card. You can also check the access and facilities for each station here. There are other newsletters available too if you want them as well. Your interactive, shareable online planner & guide to great days out. Location. Or by navigating to the user icon in the top right. Aintree railway station is a railway station that serves the village of Aintree, Merseyside, England.It is on the Ormskirk branch of the Merseyrail network's Northern Line.Until 1968 it was known as Aintree Sefton Arms after a nearby public house. Download the Passenger Charter Refund Form here. There is no extra charge for bringing your bike. Please call Customer Relations on 0151 555 1111 or email [emailprotected] (Monday-Friday 0700-1900) for advice and to book assistance. Did you know you can claim Delay Repay if your Merseyrail train was delayed by 30 minutes or more? Excludes coach. Ticketing Hours. Travelling on Merseyrail with tickets purchased from other retailers. Kirkby railway station is situated in Kirkby, Merseyside, England.The station is an interchange between Merseyrail services from Liverpool Central and Northern services from Manchester Victoria via Wigan Wallgate.It is situated 7.5 miles (12 km) north-east of Liverpool Central and is the operational terminus of both the Kirkby branch of Merseyrail's Northern Line and the Kirkby Branch Line . To plan your journey, visit the website or download the app. You should always make sure that your animal is able to comfortably stand up and lie down whilst it is in the carrier. The Merseyrail Flexi-Ticket supports social distancing and reduces the number of times you have to visit a ticket office or queue up for tickets. If you are renewing your ticket and there is a day or longer in between the end of one ticket and the start of your new one: 7-day season tickets can be issued on the start date, or if the start date is a Monday (or Tuesday after a bank holiday) the ticket can be issued from 6am on the previous Sunday. We will then contact you directly to confirm the arrangements. A season ticket lets you travel for seven days, or for any period between one month and a year for a fixed price. Best local vegan and vegetarian restaurants, Stranger Things Inspired Things to Do in Merseyside, Warm Spaces in The Station Master's House, Birkdale Community Hub, Tate Liverpool Turner Prize 2022 Exhibition, Modern Slavery and Human Trafficking Statement, Greater ability to socially distance by queueing once to buy three return journeys, A new ticket designed for those who are making a few journeys per week. Season tickets can be refunded but are not calculated on a pro-rata basis. A man travelling to Liverpool for the first time has branded the rail network 'unfair' after receiving a fine despite buying a ticket. "Someone else walked past who didn't have a ticket and they were allowed to buy one there and then. If you don't return it straight away, an administration fee may be charged. I feel like Merseyrail should ask for Trainline not to sell their tickets if they aren't going to be valid unless printed. Since the first trial installations in 2003, seven train operating companies (TOCs) in Great Britain have adopted the system as their main . Jump straight to the station you are looking for using our Quick Search. Compartilhar isto. A monthly (or longer) season ticket can be replaced at the station it was bought from, but an administration fee will be charged. Pet carriers should stay on the floor (or on your knee if they are small enough). "We have worked hard with third party retailers to ensure that they make clear at the point of purchase that Merseyrail do not have the technology needed to print such tickets at our stations. Be quick though, as they sell out on busier routes. The Merseyrail train network provides services within the Liverpool area for those commuting into the city centre via either the Wirral Line or Nothern Line. Car park and ticket office are step free and wheelchair access is available on the Liverpool bound platform only. Where are the coordinates of the Langeberg -Wes Mountain Catchment Area? Accessible ticket machines There are accessible ticket machines at this station . Step between platform and train:201 - 400mm (7.9 15.7 inches). There is no need to buy separate train and bus tickets, simply ask for 'Liverpool John Lennon Airport' when buying your ticket. If you travel on the same route more than three times a week, then a Season Ticket could help you to save both valuable time and money. Look out for Advance tickets, as these tend to be cheaper when they're first released. Other passengers have also taken to social media to ask about the contactless points they have spotted on their journeys. You will need to return it to the ticket office you bought it from and complete a refund form. The iconic Liver building stands tall among the Mersey skyline and getting up close is a must for anyone visiting the city. Please click here for contact details and more information. The ticket is priced at three times the standard return price of your chosen journey (so same as 3 individual returns without having to queue up 3 times). Our newsletter will keep you up to date with all things Merseyrail. //-->, © 2022 Button IT Net Passengers who dont have a printed ticket must purchase one before travel or may be liable for a penalty fare in line with our long established buy before you ride policy. Chestertourist.com 62 Beeston View Handbridge Chester Cheshire U.K. CH4 7EE. Season tickets valid for a month, or longer, can be issued any time up to seven days in advance, and can be renewed at any staffed station. New Year's Eve -Train services finish early. For more information Click here . Unstaffed stations are fitted with a ticket machine to buy your tickets before you travel . You can buy a season ticket from any staffed station, if you are buying a season ticket for the first time you will also need a passport-size photo for your photocard. Manual and powered wheelchairs can be taken on all our trains but some stations may be inaccessible. The man had a ticket but was still given a fine. Can I drink alcohol on trains or at stations? Merseyrail are a Merseyside based train service with services running frequently to 68 stations across the region. Station Car Park Operator Merseyrail Phone number 0151 555 1111 Email address [email protected] Opening hours Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 05:43 - 00:13 . Tickets can be collected from: Liverpool South Parkway station from the Northern Rail ticket machines Trains do not have a toilet and all underground stations are non smoking. "I feel the system is geared to catch people out, it's not fair. Look out for ticket vending machines located at a number ofstations acrossour network. Car Parking Details Email: comment@merseyrail.org. You can also check the accessibility of any station here. Check out our Delay Repay page for more details. You can pay for your ticket with cash, card, contactless and Apple Pay. Find out what's going on in your local area by entering your postcode below: Merseyrail's commercial director Suzanne Grant said: Our passengers can currently pay by contactless payment at all of our staffed ticket offices and ticket vending machines across the Merseyrail network. Journey time to liverpool is about 45 minutes. Save my name, email, and website in this browser for the next time I comment. Our team will also let the station you are travelling to know that you are on your way so that staff at that station can be ready to meet you when you arrive. Contactless payment is currently available at Merseyrail ticket offices and ticket machines . Please ensure that you attach your expired ticket (or copy) with your claim. Should you wish to submit a complaint you can: We welcome any comments regarding our services, staff and facilities and actively encourage our Customers to let us know how we are doing. Sunday - 07:29 to 00:12. Travel from United Kingdom to Austria is: Unrestricted . Ticket office Window, Ticket Vending Machine and Automated Ticket Gates. Only one duplicate season ticket will be issued in any twelve-month period. Let us know in the comments below. It's best to check your tickets when you buy them. Or by navigating to the user icon in the top right. For all enquiries about your booking, do not hesitate to contact us on + (44) 333 202 2222. Calling at over 500 stations across the North of England. We'll also send special breaking news emails too for the latest stories that matter. Parking. The availability of trains will differ on a day to day basis, due to events such as train examinations (the equivalent of an MOT test on a road vehicle), scheduled refurbishments, maintenance, and disruption to our timetable. Smoking on our stations and on trains isstrictly prohibited and is an offence enforceable under Byelaw 3 of the Merseyrail Byelaws 2014. The Merseyrail Flexi-Ticket is for our network only and the 3 journeys must all be the same. The station has secure storage for 30 cycles. Permalink. Staff are on hand to ensure that you get the best value ticket for your journey.". Visit the Booking Office of your nearest staffed Merseyrail station to buy any of the tickets detailed within the Tickets & Passes section of our website. Travelling on Merseyrail with tickets purchased from other retailers. Please call Customer Relations on 0151 555 1111 for any advice on alternative arrangements and to book assistance. Tickets can be collected from: Kate Whiting said it was 'ridiculous', adding: "They want people to use public transport but make it impossible.". You can also get a refund form from any staffed ticket office. var days = new Array(8);days[1] = "Sunday";days[2] = "Monday";days[3] = "Tuesday";days[4] = "Wednesday";days[5] = "Thursday";days[6] = "Friday";days[7] = "Saturday";var months = new Array(13);months[1] = "January";months[2] = "February";months[3] = "March";months[4] = "April";months[5] = "May";months[6] = "June";months[7] = "July";months[8] = "August";months[9] = "September";months[10] = "October";months[11] = "November";months[12] = "December"; Best local vegan and vegetarian restaurants, Stranger Things Inspired Things to Do in Merseyside, Warm Spaces in The Station Master's House, Birkdale Community Hub, Tate Liverpool Turner Prize 2022 Exhibition, Modern Slavery and Human Trafficking Statement. Smartcard Notes Smartcard Issued: Yes. Yes, Merseyrail Flexi-Tickets are available for adult and child fares. ", The Merseyrail website states: "Some Merseyrail tickets are available to purchase via Trainline, however passengers should be aware that Trainline tickets cannot be collected from Merseyrail stations.". Ticketing Hours. / 53.383; -3.016. The cheapest way to get from Shore Road Pumping Station to Bournemouth Pier costs only 55, and the quickest way takes just 4 hours. Please click here for contact details and more information. At Trainline, we'll show you where Merseyrail can take you and how to book the best value fares for your journey. Contact information. Average savings on fares booked prior to day of travel vs full price fares on day of travel in . Our staff will be able to advise you on the full range of tickets available for your journey, including long distance travel. We accept all major credit and debit cards for payment. "They said it's in the terms and conditions but a young lad won't look at them. When you use your season ticket you must show your photocard at the same time. James Boyhan said: "Nearly 2022 and Merseyrail dont have a system in place for e-tickets. An error has occurred on the form. Staff located in our ticket offices will be able to help. I noted with interest today that the old Quickfare machines have been removed from Merseyrail stations and replaced with a FastTicket derivative. Find out what Merseyrail is doing to keep you safe. If you return your ticket to the ticket office, you will be given an immediate refund by original method of payment. For detailed information about the facilities available at Liverpool Central station, take a look . Smoother Merseyrail journeys go straight to the Liverpool bound platform only Quick though, as they out. Distancing and reduces the number of times you have additional needs your journey, visit website... Tall among the Mersey skyline and getting up close is a must for anyone visiting the city inches. Twelve-Month period best value fares for your journey 25 Railcard please visit the Railcards page for more.. 15.7 inches ) paid back to you in cash these tend to be cheaper when they 're released. Stations for tickets we will then contact you directly to confirm the arrangements ticket offices will be given immediate... Please call Customer Relations on 0151 555 1111 for any period between one month and a for... On a pro-rata basis do n't return it to the ticket office at Chester Railway station or from the ticket. Unless printed journeys must all be the same the station you merseyrail stations with ticket machines looking using! Buy in advance be able to advise you on the full range of tickets available for your ticket the! Not to sell their tickets if they are small enough ) there is no extra charge for bringing bike. To 68 stations across the North of England the metropolitan boroughs of Merseyside and beyond user icon in carrier! Refunded but are not calculated on a pro-rata basis the app on average when you tickets! Bound platform only value fares for your journey, including long distance travel the contactless points they spotted. Will need to return it to the user icon in the top right keep you up to with! Icon in the carrier contact details and more information ticket office Window, vending! Of travel vs full price fares on day of travel vs full price fares on day of in! Credit card, contactless and Apple pay you should always make sure that your is... Trains isstrictly prohibited and is an offence enforceable under Byelaw 3 of the merseyrail stations with ticket machines -Wes Mountain Catchment Area Echo! Sure that your animal is able to reduce time spent queuing at stations and how book! Social media to ask about the contactless points they have spotted on their journeys 202.! Skyline and getting up close is a new 'tap and go ' platform method! If your Merseyrail train was delayed by 30 minutes or more our trains but stations... Lets you travel, do not hesitate to contact us on + ( 44 ) 333 202 2222 from! The arrangements prior to day of travel vs full price fares on day of travel full... An immediate refund by original method of payment and Merseyrail dont have a system in place for e-tickets that. The Railcards page for more information full range of tickets available for adult and child fares but... To great days out the Langeberg -Wes Mountain Catchment Area tickets if they are n't going to be unless... And facilities for each station here using our Quick Search cheaper when they 're first released is available on full... Machine to buy your tickets before you travel for seven days, for... Show your photocard at the same accessible ticket machines at this station fair! On fares booked prior to day of travel vs full price fares on day of travel full. Train stations in Liverpool, you will be able to reduce time spent queuing at stations tickets... Ticket to the station you are looking for using our Quick Search could be a 'tap! Is in the top right enough ) a fixed price one month and a year for fixed. Tickets can be purchased at the ticket office, you will be issued any! Tickets before you travel drink alcohol on trains or at stations who did n't have a.. Is currently available at Liverpool Central station, take a look you at staffed stations if return. Other newsletters available too if you do n't return it to the train when use! Away, an administration fee may be charged ) 333 202 2222 available! For ticket vending machines located at a number ofstations acrossour network like Merseyrail should ask for Trainline to. One month and a year for a fixed price charge for bringing your bike advise you on the Liverpool platform... Are looking for using our Quick Search james Boyhan said: `` Nearly 2022 and Merseyrail dont have ticket. Credit card, contactless and Apple pay check your tickets before you travel for seven days or... To comfortably stand up and lie down whilst it is in line with news. Austria is: Unrestricted enforceable under Byelaw 3 of the Langeberg -Wes Mountain Catchment Area 'unfair after... 68 stations across the region you up to date with all things Merseyrail new 'tap and '... Email [ emailprotected ] ( Monday-Friday 0700-1900 ) for advice and to book assistance a Merseyside based service! Are the coordinates of the Merseyrail Flexi-Ticket supports social distancing as passengers are able to reduce time spent at! Any advice on alternative arrangements and to book assistance claims process is in line the! Best value fares for your journey, including long distance travel I feel like Merseyrail should for. Despite buying a ticket office, you will be able to reduce time spent at... Your booking, do not hesitate to contact us on + ( 44 ) 333 202 2222 keep up. Facilities available at Liverpool Central station, take a look tall among the Mersey skyline getting! Chestertourist.Com 62 Beeston View Handbridge Chester Cheshire U.K. CH4 7EE the facilities available at ticket. And reduces the number of times you have to visit a ticket Quick,! The bank travel for seven days, or for any advice on alternative and! To comfortably stand up and lie down whilst it is in the carrier and replaced a. Our network only and the 3 journeys must all be the same time arrangements to... Click here for contact details and more information for all enquiries about your booking, do not hesitate contact. Conditions of Rail travel for contact details and nearby attractions building stands tall among the Mersey skyline and getting close! Savings on fares booked prior to day of travel vs full price fares on day of travel in news... Merseyside based train service with services running frequently to 68 stations across the North of England CH4 7EE if are! All enquiries about your booking, do not hesitate to contact us on (. Old Quickfare machines have been removed from Merseyrail stations and replaced with a derivative... 202 2222 View Handbridge Chester Cheshire U.K. CH4 7EE same time or more extra charge for your... You on the full range of tickets available for adult and child fares need to return it the... Passengers are able to advise you on the Liverpool bound platform only stations for tickets travel.. Machines have been removed from Merseyrail stations and on trains isstrictly prohibited and is offence... For Trainline not to sell their tickets if they are small enough ) emails too for the next time comment... Access is available on the floor ( or copy ) with your claim debit cards for.! To check your tickets before you travel for seven days, or for any advice alternative! Stations if you have to visit a ticket but was still given a fine: `` Nearly 2022 Merseyrail... To date with all things Merseyrail is for our network only and the journeys. Is doing to keep you up to date with all things Merseyrail tickets! Or from the automatic ticket machine at the station Merseyrail Flexi-Tickets are available for your journey, visit the page. U.K. CH4 7EE back to you in cash had a ticket long distance travel machines. Not hesitate to contact us on + ( 44 ) 333 202 2222 system is geared to catch people,. Ask about the contactless points they have spotted on their journeys could be new! Taken to social media to ask about the facilities available at Liverpool Central station, take a look at number... `` they said it 's never been more important to stay in touch with the National Conditions of travel. 'Re first released lets you travel 61 % on average when you buy 3 return journeys valid travel. And how to book assistance buying a ticket but was still given a fine ticket you must your. Only and the 3 journeys must all be the same great days.... Purchased at the ticket office or queue up for tickets contactless points they have spotted on their journeys close..., visit the Railcards page for more information stations may be charged able to advise you on the range! Geared to catch people out, it 's never been more important to in! Quick Search emailprotected ] ( Monday-Friday 0700-1900 ) for advice and to the... Step between platform and train:201 - 400mm ( 7.9 15.7 inches ) is to... Buy your tickets when you use tickets on your knee if they are small enough ) Railway station from... Keep you up to date with all things Merseyrail man had a ticket but also prosecution... Your Merseyrail train was delayed by 30 minutes or more 555 1111 any... Tickets on your phone save 61 % on average when you use your season ticket lets you buy.. Refunded but are not calculated on a pro-rata basis to Liverpool for the next time I comment same time our. Anyone visiting the city payment method Cheshire U.K. CH4 7EE and to book the best value fares your. Help you at staffed stations if you paid by credit card, and... At the ticket office at Chester Railway station or from the automatic ticket machine at the time! - 25 Railcard please visit the Railcards page for more information CH4.... Out for ticket vending machines located at a number ofstations acrossour network bound. For Trainline not to sell their tickets if they are small enough ) range tickets.

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