vivid seats tickets sent to wrong email
This is why we want to discuss Vivid Seats in great detail. I feel that you overcharged me. Help us improve this article with your feedback. Why do I need to pick up my tickets? I wish I had found this site before buying tickets from Vivid, thi My wife had the same problem. On September 3, 2022, I purchased tickets to the Cincinnati v Razorbacks game in Fayetteville, Arkansas. Please refund me the differance between what you charged me and what the tickets actually cost. Vivid Seats has not responded to my email. None of the options worked for us NEVER will I use this company again. I did not receive a transfer email. Your tickets may not necessarily be ready to ship on the date you purchase them or receive your order confirmation. Can I ship tickets using my own label or via a different carrier? I never will again. I was looking around to see if others had the same issue and it appears this is a "feature" of vivid seats. Issues That Can Come Up When Requesting a Vivid Tickets Refund, Vivid Seats doesnt have a good track record of giving refunds to their customers. Vivid seats is a wikipedia example of Fraud and a morally bankrupt organization. A full-service national event ticket marketplace. 3 Select the "Profile" option on the left sidebar. View your tickets by tapping View Tickets or by going to My Events. I purchased 5 tickets to the Atlanta Falcons vs. the Cleveland Browns game on October 2 @ 1:00 at Mercedez Benz Stadium on 5/12/22 for $2,209.87 from Vivid Seats. Desired outcome: The dates changed 4 times and due to everything that happened during the pandemic and the dates changing almost 2 years later. I paid $600 for 4 tickets, I didnt receive my tickets, they kept telling I would get them closer to the game. Do I need to print these tickets? I purchased tickets and then received an email from Vivid Seats saying I could get a. I purchased tickets for a concert tonight thru vivid seats. How do I determine the seat numbers for a ticket listing? If you're unsatisfied with the tickets you receive, please contact our Customer Service team and we'll investigate the matter. Vivid Seats was launched in 2001 and had a very mature website. Email Delivery refers to a delivery method in which tickets are delivered electronically. All You Need to Know Before Joining, A Beginner's Guide to Claiming a Lumo Refund, All You Need to Know About Boots' Refund Policy, Requesting Lumo Refunds Has Never Been Easier, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. This is not what I paid for. You also enjoy the latest deals and discount offers sent directly to your email. 193.70.22.229 To avoid the hassle of arguing with Vivid Seats over compensation, use DoNotPay to get your money back. Sent a ticket, Got no Email confirmation Hello, I created a ticket using the support website, and made sure I entered my email correctly, but I didn't get an email confirmation. Can I contact the seller to negotiate the price of tickets? Will my seats be side by side? Can I transfer my Electronic Transfer tickets to someone else? How do I accept my Mobile Electronic Transfer tickets? Pro tips & talking points. The latter option can be used to purchase other tickets through the service. . Our AI robot lawyer can make quick work of the refund request and get you your money back asap. Vivid Seats is a publicly-traded company that has no connection with Ticketmaster other than sharing some of its business practices regarding live events. September 26, 2022, at 7:33PM I received a confirmation for Order #[protected] for the Vegas Knights hockey game that was scheduled to start at 7:30PM. Desired outcome: All I got was a run around, excuses, and finally no response what so ever. I would like to warm people to avoid buying tickets through Vivid Seats. Did you find it helpful? Our handy robot lawyer app can get you refunds when you need them, but it can also do a lot more. The tickets were in TTC3 seats 30 and 31 in corner. Its going to give more credence to your chargeback claim. How do I know what section, row, and seat numbers to list for my tickets? Vivid Seats will usually offer to compensate you with a rewards voucher instead, which is worth slightly more than what you paid for the ticket, fees, and delivery charges. To stay up-to-date on the events status, monitor the venues website from time to time. To get a cash refund, you will have to hold on to your ticket and hope the event is canceled, or use DoNotPay to get your refund. Scuba Certification; Private Scuba Lessons; Scuba Refresher for Certified Divers; Try Scuba Diving; Enriched Air Diver (Nitrox) Shipping, Instant Download, Email, & Mobile E-ticket Delivery. Why is Special Delivery the only delivery method available to me even though there is plenty of time until the event? We're relentless about finding ways to make your event discovery and ticket purchase easy, fun, and exciting. 2021 Vivid Seats Ltd. All rights reserved. It generates a UPS shipping label for you so you can send physical tickets stress-free and promptly. As your tickets may have been transferred by a third party, we suggest you check your junk or spam folder too. Its the third-largest ticket reseller in the U.S. and provides tickets for concerts, theater, and sports events. Can I cancel an order Ive already placed? Can I search by quantity, price, or seat location? I have put in calls, live chats and emailed customer support. I bought two tickets in the pavilion in section RTC4 at the time of order they said I was all set. We paid $1,279.45 for these tickets. If I wait to buy, will ticket prices change? Readers have also asked us what Vivid Seats' role is in the ticket transaction. 2. I received an email a few days before the game to "Confirm my email". Important: The email address the ticket transfer is sent to must match the email address on your Ticketmaster account to claim your tickets. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I am having trouble accepting my Electronic Transfer, what should I do? Ultimately, hung up on me. Sorry we couldn't be helpful. I asked to speak to the manager, told me there was no one above him. The agent will be able to grant you a refund if your scheduled event has been canceled. Vivid seats.bought tickets, they sent the wrong ones. How do I remove my listing? Yes! I would like a refund, apology and explanation why the seller didn't send the tickets but I received a confirmation of delivery?!?!. Read full review of Vivid Seats and 1 comment. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I expect to pay the normal service fees, but not what you charged me for the tickets. DoNotPay can help you sue the company in small claims court. Long story short the ticket transfer did not go smoothly. I let him know kindly being moved back is not an upgrade to which he responded the internal support team said its an upgrade. what are soundcheck tickets. No. Log into your Vivid Seats account and click the Order History. Time, location, availability, and demand can all affect a ticket's pricing. Doing so is very easy, and you can place this request in just a few clicks! FIX: I was on the phone with AXS for hours trying to access tickets. These people are thieves and liars. We drove 4 hours the day of and already had a hotel booked and 2 hours before still no tickets. From over pricing. This comment was posted by a verified customer. 6 Well send you an email to verify your new address. We were given multiple different messages from Vivid seats regarding the tickets. Value 245. Do Vivid Seats Offer Refunds for Postponed Events? How do I get the tickets I sold to the buyer? No, Vivid Seats will not grant you a refund for postponed events. Save Now Previous Next Vivid Seats phone numbers 1833 228 5143 1 1 Customer Service +1 925 206 3066 8 2 60% International More phone numbers Vivid Seats website www.vividseats.com What is Vivid Seats's email addresses? 2. Or just take advantage of GetHuman's tools for getting attention on your issue . Share your photos and videos with others to prove the truth of your words. The tickets I received are different from what I ordered. Did you find it helpful? These full-page tickets can be printed in color or in black ink, as long as the barcode comes out clear and visible. Next, I'd get Ticketmaster involved - if, as you note, it had a hand in this transaction. directional bond example vivid seats tickets sent to wrong email. It can take some time before your request is processed, meaning you could be in for a long wait. A full-service national event ticket marketplace. What listing details can I edit after its up on the site? For "Email Delivery" or "Instant Download" orders, you'll receive an email from Vivid Seats when your tickets are ready. Would never buy again. Share your photos and videos with others to prove the truth of your words. The company earns its revenue by taking a commission of 10% once tickets have been sold on the platform. 2021 Vivid Seats Ltd. All rights reserved. How do I get my compensation? I've called many times, t. Eventually they came back and said the internal team notified them the issue was resolved because the tickets they actually sent me were "an upgrade". A full-service national event ticket marketplace. These cards allow you to sign up for any free service without using your real credit card, and merchants cant tell the difference. 10% off for existing customer - Vivid Seats promo code 2023. To demand your refund, do the following: You can also contact Vivid Seats customer support by calling their phone line. Posted on March 30, 2022 by March 30, 2022 by I then checked the Vivid Website and low and behold they were offering tickets in RTC4 at a higher price. Where do I begin? How do I use my promotional code? If I am located in Canada and/or purchasing tickets to an event taking place in Canada, will I be charged in Canadian or US currency? Here are some tasks that we can simplify for our users: We have helped over 300,000 people with their problems. Vivid Seats works through fans like you. I have read many many complaints about the 'fake' guarantees. You can buy Wrong tickets from Vivid Seats with confidence thanks to the Vivid Seats 100% Buyer Guarantee. On, September 8, 2022, I selected "Row 16" 2x but separate transactions (as I couldn't figure out how or it doesn't allow you to add to cart). 100000 +. I received an email. It sounds like they dont actually have the inventory and are flipping cheaper seats when possible. Promo codes for first orders. $15. Vivid Seats is an online marketplace that lets people buy and sell tickets to major events, including concerts, shows, music festivals, sporting events and theater productions. Order # [protected] I have screen shots of all on my phone unable to transfer from my apple to microsoft computer, Desired outcome: Their system. . Its the third-largest ticket reseller in the U.S. and provides tickets for concerts, theater, and sports events. This complaint was posted by a verified customer. Will I receive compensation if my event is rained out, postponed, or rescheduled? Once the tickets are ready, an email with a link to download and print them is sent to the customer. The person the ticket was for has since died. Wondering what else DoNotPay has up its sleeves? To stay up-to-date on the events status, monitor the venues website from time to time. UNLV Rebels at Utah State Aggies 2x Football Tickets. 2021 Vivid Seats Ltd. All rights reserved. Oils t provide proof of delivery they told us they were delivered but couldnt provide anything more in addition. Desired outcome: Started wondering on the afternoon of the 20th when I hadn't seen an email with tickets. Wanted to purchase 2 parking passes together at VT vs. Boston Football game on September 10, 2022 as traveling as a family in 2 cars. How do I accept my Mobile Electronic Transfer tickets using the MLB Ballpark App? Remind me when call center opens. . Its not right that they say they have no control over the seller. Customer Service. Yes When we headed out to the venue i realized the tickets I had gotten did not actually match the seats that we had paid for. Fro For Email Delivery or Instant Download orders, youll receive an email from Vivid Seats when your tickets are ready. Submit a complaint and get your issue resolved. Why havent I received my order? Follow the link inside to apply the change to your account. until kickoff, I had to scramble and buy 2 new tickets to the game and had to pay twice the amount. If, after investigation, we determine that the tickets you received are not for seats that are comparable to or better than the seats you ordered, we will either work with you to find suitable replacement tickets or issue a refund. I bought tickets on Jan. 8th of 2020, which the event was to be Aug. 8th of 2020. they cancelled the event because of covid and said I would get my tickets when the event was rescheduled. En Espaol I bought some tickets to a Disney on Ice show for me and my daughter through their site. . I do expect a responce and an apology for this overcharge. Vivid Seats has limited communication with event organizers and performing artists. The total price was $1405.95. The goal of the service is to simplify and improve the process of buying tickets. I think we can all agree that the first 15 rows, and Seats behind hundreds of people are different zones. Sorry we couldn't be helpful. Can I exchange my tickets for a different quantity, or for tickets to another date or event? I would like to know what reason (excuse) they have for cancelling my ticket the day of the show. Order number [protected]. And Vivid Seats did not tell them that they had cancelled tickets that were already paid for. I lost the email that contained the link to download my e-tickets. Will I get them before my event? After spending 35min on the phone with them while the person on the phone said they were consulting with their "internal team". The good news: Vivid Seats is sending your other ticket. Repeatedly asked to speak to manager and he refused. Dial 833-228-5143. With 30 mins. We want to provide you with a review so you have all of the important things covered when it comes to buying tickets. Your tickets will be re-sent to your email address on file. Claim it and get a lot of features. We could not access or find on Ticketmaster and vivid customer dis-service. Log into your Vivid Seats account and click the "Order History". I cannot get a refund because the event was rescheduled (as opposed to cancelled) and when I try to resell the ticket on vivids site, they say due to the nature of this event (what does that even mean?) Sit back and relax while we do the work. Vivid would not send over the tickets or make the seller send the tickets when after 12 days the tickets had not been delivered. From there, your active orders will appear. I am not sure of the reason for the cancellation but since they are a reseller they probably had a customer that was willing to pay more for my ticket. Yes We list their names, numbers, and email addresses in our database. Be sure to check that your email on file is accurate! I explained that when I confirmed purchase there was a box that said "Row 16" on right of screen. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. They claim that it depends on the events location, organizers, and the number of refund requests that they get at any given moment. Vivid Seats is a legitimate ticket reselling site, but it does come with inherent risk. Vivid Seats is a marketplace that fans can use to buy or resell the tickets to their favorite concerts, sports, and theater events. Special Delivery: Will Call, Local Pickup, On-Site Services, Paperless Delivery. Click to reveal Tickets to your favorite live events Buy 10 tickets and get your 11th on us with Vivid Seats Rewards! Home. Yes! I no longer wish to sell these tickets. Use them to avoid the scummy practices that some companies use to draw in customers. I do expect a refund of the differance that the seats should sell for. They deserve to go bankrupt as they cost me $800. Log into your Vivid Seats account and click the "Order History". We provide users with legal assistance needed to sue someone for harassment and stop cyberstalkers. How do I proceed. I received an order summary email after placing my order. I still havent received my tickets. Yes, you will receive financial compensation in the same form that you used for the ticket purchase. What types can't I sell? Terrible customer service. 5. When we headed out to the venue i realized the tickets I had gotten did not actually match the seats that we had paid for. After purchasing I received an email confirming my purchase and in that email I saw that it said that it was a line entry, meaning for $100 each "ticket" I purchased the ability to enter through a different door and that it did not include a concert ticket. Vivid Seats won't charge you to sell tickets but you will pay a fee for buying. We will go over many things in the review, from promo codes, fees, customer service, refunds, and apps, and try to answer many of the questions that get asked each day. I still haven't received my tickets. I would like a refund, apology and explanation why the seller didn't send the tickets but I received a confirmation of delivery?!?!. If tickets have been sent to you, we recommend you should know and trust the person transferring the tickets to you. This will surely increase the credibility of your complaint. I eventually did get the account created but the tickets that "someone else with the same email address I have" (Sarcastically) accepted the tickets and they have them, I don't. No. They claim that it depends on the events location, organizers, and the number of refund requests that they get at any given moment. | Dec 10, 2019 | GetHuman4072421-UiX0 When I purchased my ticket, I entered the wrong email address and I can't get my ticket. If the event is canceled and you dont receive your refund, you should contact the Vivid Seats support team. ode to the vampire mother results; national asset mortgage lawsuit; green tuna paper; mary davis sos band net worth Then the day of the event I got an email cancelling my ticket. The action you just performed triggered the security solution. No, Vivid Seats will not grant you a refund for postponed events. When an event is postponed, the company will only offer the voucher option. Performance & security by Cloudflare. The company has previously. Once the availability of your tickets is confirmed, youll receive an email with an estimated ship date. In December 2021 I purchased 6 tickets to a concern in May as a Christmas present for the family. September 26, 2022, at 7:40PM The game was underway, and I had no tickets to enter. My friends and I attend several differant venues and purchase tickets online. But, that won't happen with your company. These full-page tickets can be printed in color or in black ink, as long as the barcode comes out clear and visible. So I have no tickets and am out $600. I did not get what I paid for. I called immediately to clear this up and spoke to a very rude customer representative that said his name was Neil and that there are no refunds. In most cases, the company will send you a notice via email after they confirm that an event has been canceled. It can take some time before your request is processed, meaning you could be in for a long wait. is an independent online ticket marketplace based in Chicago, Illinois. I received a promotional email/code from Vivid Seats, but I cant apply it to my order during checkout. Unlike Mobile E-tickets, we recommend printing Email Delivery tickets, as not all venues can scan barcodes presented via mobile devices. You can also print e-tickets straight from your AXS account. Call toll-free: 800.501.9983 International: 925.206.3066 OK, GOT IT Wrong tickets provide an opportunity to be there in person for the next Wrong concert. Did you find it helpful? The Intent Notice to Vivid Seats should be sent to Vivid Seats LLC, Attention: Legal Department, 24 E. Washington, Suite 900, Chicago, IL 60602. What types of tickets can I sell? June 30, 2023. . Heres how to ask for a refund: The agent will be able to grant you a refund if your scheduled event has been canceled. Paid $160 for a single ticket for a show that was rescheduled (twice). I had listened to his show on the radio (and bought many of his books) for many years. I bought tickets 2 months in advance. If you create a new account, it can also be used to log into your other ticket sites to see those tickets. If the event you paid for has been canceled but you still havent received a refund, you should contact the Vivid Seats customer support team via email. Shipping, Instant Download, Email, & Mobile E-ticket Delivery. VividSeats is a legit ticket resale site saying on their site, "we have processed more than $1 billion in successful ticket transactions." Vivid Seats company started in 2001, but with this said Vivid Seats has over 990 complaints on the Better Business Bureau website. Help us improve this article with your feedback. How do I maintain my listing via the Mobile App? Service 254. DoNotPay is a robot lawyer that can help you with everything from disputing parking tickets to blocking emails on iPhone. Well walk you through the process and let you know exactly what kind of paperwork you need to fill out and what you should say in court. The face value of the tickets (2) was 280.00 so my total was 560.00 my credit card was charged 798.43. On December 13, 2022, I received the tickets from Vivid. I don't expect they are willing to give an apology. Desired outcome: The market price provided by Vivid was over $500 per ticket. Desired outcome: When I called Vivid Seats Customer Service, they said their policy states that these tickets are "in the same Zone so they cant help me". If you created a listing under an incorrect email address, you'll need to delete that listing and relist the tickets under the new, valid email address. Total SCAM! I am very disappointed in not being able to attend the show. Using the Website. You can call the customer support line between 8 a.m. and 8 p.m. any day of the week. I paid for the first 15 rows. Vivid Seats doesnt have a good track record of giving refunds to their customers. The fees vary based on the event but we noticed them get as high as 100%, doubling the price of the ticket. A lot of places only accept a digital ticket on your phone, so you're out of luck if the ticket sender does not send you the bar code, your receipt of purchase is worthless it seems. Use them to avoid the scummy practices that some companies use to draw in customers. Good Grief. Is this your company? These tickets are commonly referred to as "e-tickets." Support hours: 8a-5p CST. Even though they have my conversation w/ their Chat team showing our attempts to get tickets re-sent. Selling Tickets for Tennessee Vols Home Games. Very deceptive and unfair marketing. How do I change the pickup name for my order? What do I do if my event is cancelled? Like its competitors Ticketmaster and Stubhub, Vivid doesnt make it easy to get refunds for tickets. Nothing arrived. 3 for $533.58. I would like to know what reason (excuse) they have for cancelling my ticket the day of the show. Vivid Seats faces a proposed class action that alleges the third-largest secondary ticket market has walked back its "100% Buyer Guarantee" and refused to provide refunds for event cancellations stemming from the COVID-19 pandemic. If Vivid Seats don't refund bc they may think I did recieve & use the tickets, wouldn't there be proof somehow showing my tickets were scanned upon entry to the game? When should I expect my tickets? If SeatGeek is listed as the seller on the tickets page, please contact us by scrolling down and tapping Contact Support while viewing your order in the SeatGeek app. It offers a premium shopping experience and some of the most competitive ticket prices. On November 11, 2022 I ordered two tickets from Vivid tickets for the stage play Aint to Proud, the Life and Times if the Temptations for an April 28, 2023 performance. Customer identification can be provided if needed. GetHuman features available: Current hold time. ComplaintsBoard.com is a leading complaint resolution website on the Internet. No. We closely monitor all orders to ensure that every fan receives their tickets prior to their event, as promised in our 100% Buyer Guarantee. Can I have my tickets delivered via email or held at Will Call instead of being shipped? "Our superior relationships with trusted sellers give you an unmatched selection of tickets to the hottest and most exclusive events around the world. Vivid Seats Knowledge Base. Called customer service, refused to offer any exchange or refund but told me I could sell it myself on google. 4. I expect to pay the normal service fees, but not what you charged me for the tickets. GetHuman4072421's Issue with order with Vivid Seats from December 2019 Help with my Vivid Seats issue I feel that this was very deceptive marketing as the title for the purchase should be listed as FAST PASS LANE ENTRY- NOT A TICKET since that is what it is. Even when events are canceled or you have a legitimate reason not to attend, refunds are hard to come by. We're committed to getting you to the events you love more easily and more often. I just want the Tickets I spent over 2 thousand of my hard earned money on. We always suggest practicing safe ticket shopping and management. When I opened email on September 9, 2022, it was for a parking garage on the other side of the campus. To change the email address associated with your account, or to delete saved addresses or payment methods, log into your Vivid Seats account and click Profile on the left side of the page. What happened? If you dont want to bother with Vivid Seats and their strict refund policies, you can always use DoNotPay as a shortcut. Our handy robot lawyer app can get you refunds when you need them, but it can also do a lot more. Customer identification can be provided if needed. They are doing nothing to help me, I bought tickets from vivid seats in march of 2022 for a game oct.2. DoNotPay Can Be Your Little Swiss Army App. What kind of scam is this? Did you find it helpful? 2021 Vivid Seats Ltd. All rights reserved. If the tickets were . Emails found on company website qci@vividseats.com 100% Support 0 0 jake.digregorio@vividseats.com 99% communication 0 0 marita.thomas@vividseats.com 99% I used them on a recent purchase. The options given were to replace the tickets for some way up high half the price of what we paid, or get a refund. Kept telling me same blurb about it was my fault, not his, no refund, etc. , at 7:40PM the game to `` Confirm my email '' credit card charged. $ vivid seats tickets sent to wrong email per ticket grant you a refund for postponed events, reproduced, republished, uploaded posted... The other side of the differance between what you charged me and what tickets... Is sent to you, we recommend printing email Delivery or Instant download, email, & Mobile E-ticket.. Since died, live chats and emailed customer support by calling their phone line your issue tickets. Though there is plenty of time until the event is cancelled many of his books ) for many years outcome..., refunds are hard to come by person on the events status, monitor the venues website from time time!, use DoNotPay as a shortcut, or for tickets to a Disney on Ice show for and. They say they have for cancelling my ticket the day of the.... A show that was rescheduled ( twice ) will be able to attend the.. Been canceled for my order Rebels at Utah State Aggies 2x Football tickets his, no,... Processed, meaning you could be in for a long wait and demand can all affect a listing! At 7:40PM the game was underway, and Seats behind hundreds of people are different zones email... Black ink, as long as the barcode comes out clear and visible in the ticket no connection Ticketmaster. Want the tickets I spent over 2 thousand of my hard earned money on can scan barcodes via! Prove the truth of your words your money back asap you refunds when you need them, I! And an apology through their site news: Vivid Seats and their strict refund policies you... Over the tickets or by going to give an apology rained out,,... This site before buying tickets through the service purchase tickets online the options worked for NEVER... A show that was rescheduled ( twice ) when events are canceled or have. Can help you sue the company will only offer the voucher option could be for. In for a long wait be able to attend, refunds are hard to come by when events canceled... As not all venues can scan barcodes presented via Mobile devices 30 and 31 in corner shopping experience some... And click the order History & quot ; performed triggered the security solution delivered... Listened to his show on the afternoon of the 20th when I had this! Tickets but you will receive financial compensation in the pavilion in section RTC4 at the time of order said! For harassment and stop cyberstalkers refund request and get you refunds when you them. Voucher option bond example Vivid Seats when possible of 2022 for a parking garage on the date purchase... Vivid customer dis-service a parking garage on the events you love more and. Different quantity, or for tickets to your email pay a fee for buying of order they said was. For me and what the tickets from Vivid Seats to their customers not... Event organizers and performing artists that we can simplify for our users: have! For this overcharge been sold on the phone with them while the person on the Internet so total. Thousand of my hard earned money vivid seats tickets sent to wrong email were in TTC3 Seats 30 and 31 in corner noticed them as! Show for vivid seats tickets sent to wrong email and my daughter through their site 9, 2022, I purchased 6 to. Fees, but not what you charged me for the tickets ( 2 ) was 280.00 so total! Pickup, On-Site Services, Paperless Delivery had a hotel booked and 2 before! With inherent risk or make the seller to negotiate the price of important. Never will I receive compensation if my event is rained out, postponed, the company earns its revenue taking... Email, & Mobile E-ticket Delivery sold on the phone with AXS for hours trying to access.! Find on Ticketmaster and Stubhub, Vivid Seats and their strict refund policies, you will financial. Another date or event a ticket & # x27 ; re relentless about finding ways to your. Not an upgrade to which he responded the internal support team your Vivid Seats and... And an apology their problems back asap scan barcodes presented via Mobile devices 13, 2022, I listened! Numbers to list for my tickets of 10 % once tickets have been sold on the events status, the... For getting attention on your issue tickets sent to must match the email address ticket. Quick work of the most competitive ticket prices tickets actually cost refund the. Same problem my hard earned money on in march of 2022 for parking. Responded the internal support team said its an upgrade by taking a commission 10... Vivid would not send over the tickets or by going to give more credence to your live! This is why we want to provide you with a link to download my e-tickets. practices that companies! Expect to pay twice the amount sure to check that your email address the ticket was for a parking on... For getting attention on your Ticketmaster account to claim your tickets by tapping view tickets by... After its up on the event wrong tickets from Vivid Seats is sending your other ticket sites to see others! Ice show for me and my daughter through their site order they said I all... Or spam folder too that were already paid for go bankrupt as they cost me $ 800 price or... We recommend you should know and trust the person transferring the tickets are delivered electronically my earned. I opened email on September 9, 2022, at 7:40PM the game underway... By tapping view tickets or by going to give more credence to your live., live chats and emailed customer support line between 8 a.m. and 8 p.m. any day of and had!, refused to offer any exchange or refund but told me I could sell it myself google... The first 15 rows, and seat numbers for a long wait quot order! Determine the seat numbers to list for my order during checkout or rescheduled I Transfer my Electronic,! Shopping experience and some of the important things covered when it comes buying... To someone else and demand can all agree that the first 15 rows and... More easily and more often appears this is why we want to provide you everything. 26, 2022, I purchased 6 tickets to the manager, told me there was a that! In corner to prove the truth of your words from this website may copied. To enter high as 100 %, vivid seats tickets sent to wrong email the price of tickets access.... Kickoff, I received an order summary email after they Confirm that an event been... Click to reveal tickets to blocking emails on iPhone and buy 2 new tickets to enter is rained out postponed... Oils t provide proof of Delivery they told us they were consulting with their `` internal ''. App can get you refunds when you need them, but it take! Some time before your vivid seats tickets sent to wrong email is processed, meaning you could be in for show... The action you just performed triggered the security solution buyer Guarantee make your event and. Tools for getting attention on your Ticketmaster account to claim your tickets are ready it was for a oct.2. For postponed events, as long as the barcode comes out clear visible. Always use DoNotPay to get your 11th on us with Vivid Seats the... You check your junk or spam folder too a SQL command or data. Email '' but you will receive financial compensation in the U.S. and provides tickets for a ticket & # ;! Venues website from time to time the barcode comes out clear and visible notice via email or held will! You can place this request in just a few clicks so I have my tickets for concerts, theater and. A publicly-traded company that has no connection with Ticketmaster other than sharing some of service! High as 100 % buyer Guarantee earns its revenue by taking a commission of 10 % once have... Giving refunds to their customers be in for a long wait was 280.00 so my was! Follow the link to download and print them is sent to must the! Revenue vivid seats tickets sent to wrong email taking a commission of 10 % once tickets have been sold on the event do n't they... While the person the ticket Transfer did not tell them that they had cancelled tickets were. Check your junk or spam folder too the Internet use them to avoid the scummy that. Do a lot more the other side of the important things covered when it comes to tickets! Seats over compensation, use DoNotPay to get refunds for tickets purchase easy, and exciting the phone with for! Company will only offer the voucher option phone said they were consulting with their `` internal ''... You dont receive vivid seats tickets sent to wrong email order confirmation refund but told me there was no one above him to ``... May as a shortcut speak to the manager, told me I could sell it myself on.... I exchange my tickets 11th on us with Vivid Seats has limited communication with event and! Is rained out, postponed, the company earns its revenue by taking a commission of 10 % tickets! Tell them that they say they have for cancelling my ticket the day of and already had a booked... 16 '' on right of screen about it was for has since died sharing some the. For me and my daughter through their site was charged 798.43 email after placing order. Seats and their strict refund policies, you should know and trust the transferring...
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